Presbyterian Support
With more than 16 rest homes in the lower North Island operating on different phone systems, Presbyterian Support Central (PSC) decided it needed to make changes. PSC’s expanding core business is in residential care along with home-help, self-sufficient apartments and leased units. Until recently managing these multi-system remote sites created a range of issues.
Metro GlassTech
When Metro GlassTech decided to build new premises to accommodate their fast-growing business, they knew that their communications systems needed to be revitalised as well. As the largest providers of glass and glazing services in the South Island, Metro GlassTech are constantly upgrading and expanding their reach and services. In the 10 years since their inception, the business had grown from employing 30 people to well over 120 today – hence the shift to new premises.
Mitre 10
When Griffen & Smith Mitre 10 located to their new retail complex, they wanted their staff to be totally mobile, yet always contactable. So they called on Commspec to provide a new telecommunications solution. As a well-established family business that has developed within Greymouth for five generations, the name Griffen & Smith has been synonymous with hardware retail services since 1865.
Q Brand Agency
In creative industries time is money. So when Christchurch-based Q Brand Agency found they were spending too much time trying to implement simple changes to their telephone system, they turned to Commspec for an innovative communications solution.
The Quadrant
Developers of Auckland’s The Quadrant were totally focused on combining style and service with high-end functionality and the latest technology. The luxurious complex, which opened in winter 2006, is a combination of 388 owner-occupied and serviced studio, one and two-bedroom apartments catering to both short and long-term business and leisure guests.
Amway
When Amway decided to consolidate its Australasian support function into one New Zealand call centre, project manager Gay Reed-Barrance knew she would need a telephony supplier she could build a lasting relationship with. It was an enormous project which had to show long term benefits and sustainability, and the phone system would have to be flexible enough to respond to changing needs from staff and customers.
Bunnings
When Bunnings’ David Hollies was investigating telephony systems for a number of new stores, he had one phrase in mind: ‘future-proof’. As a large hardware chain with enormous warehouse style buildings across New Zealand, a robust and versatile phone system, both desktop and cordless, was vital to the company.
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